It’s 9:15. All your staff has just arrived. Some people have already started working while others are making coffee and settling in. It’s a day like every other until the door opens and in walks your surveyor.
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When dealing with people’s lives, home health and hospice agencies need to make sure they’re not accidentally inflicting more harm than good. One of the most abundant areas of regulation in healthcare and especially home health is HR management
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The first, and perhaps most important, thing you can do for your survey prep is to designate the primary contact for the surveyor. This is the most overlooked part of survey preparation but choosing the right person can make or break your experience.
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Agencies, by law, provide the same services so it’s naturally harder to differentiate, especially in condensed markets like Los Angeles, Dallas and Miami. So what’s a home health to do? Here are some tips and tricks to make your agency stand out to referral sources.
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Here’s a complete list of office space, furniture, equipment, technology and office supplies to set up your start up home health and hospice agencies and be ready for your initial surveys.
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