Enrollment and Compliance Consulting

for Home Health and Hospice

We help you start your agency, then grow it. We hold your hand during surveys, help you prepare your paperwork and give you professional advice.

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You Want to Be The Best

We get that. You want to be profitable AND compliant. But sometimes, there’s more to do than there is time (or money).

And you’re left prioritizing. And some things just get left behind. And then the survey comes, and there’s 3 years of empty binders, policies that were never updated, staff who were never supervised or in-serviced. And some conditional deficiencies. And a re-survey. And a consultant who charges crazy amounts of money to fix it before the surveyor is back in 40 days. And you stop taking patients while your entire team tries to fix 3 years of issues in a month. That’s a full staff of payroll.

That’s why we’re here: To help with the important things you don’t have time for.

You know, those things. The things you worry about before you fall asleep. The things that make a surveyor come back. The Emergency Management, Infection Control kind of things. The things that need to be done weekly AND monthly AND quarterly but aren’t done at all. The things that give you more and more anxiety and stress the closer you get to a survey. The things people in perfect home health agencies pay an Administrator 10k a month to do.

We do those things, for much, much less.

Here are some of the things we do:

• Meetings of the Governing Board (COP)

• Annual Budget and Capitalization Plan (COP)

• Quarterly Performance Improvement Plan and Management (COP Effective 7-13-18)

• Emergency Management Plan and Drills (COP Effective 7-13-18)

• Fall Prevention Plan and Management

• Infection Control Plan and Management

• Hand Hygiene Plan and Management

• OBQI/OBQM

• Employee Grievance Plan and Management

• Patient Grievance Plan and Management

Since 2007, Smart Business Solutions has helped home health agencies and hospice care agencies maintain constant compliance, resulting in easy, stress free surveys, improved scores and thousands saved.

Learn about the other consulting services Smart Business Solutions offers here.

What We Believe

Smart Business Solutions believes that a job worth doing is a job worth doing well. We're competitive, but only with ourselves. We believe in incremental improvements and constant forward movement. We believe in happiness, kindness and perseverance. And that each person brings unique value to our efforts.

What We Do

Smart Business Solutions provides Application Processing and Compliance Consulting services to home health and hospice agencies. Our services include full administrative compliance management, enrollment and change application preparation and management, chart review for survey readiness, and survey attendance and liaising. We are a full service consulting company for the Home Health and Hospice industry. 

Who We Are

Smart Business Solutions is a team of healthcare professionals. We ensure that each member of our team, whether in the field or the office, is knowledgeable and confident in their position. This attitude is impossible to miss when interacting with any Smart Business Solutions representatives.

You Don’t Know What You Don’t Know

That’s where we come in. We make it our business to know, implement, and maintain.

Unless the company is brand new, its history is vital to making an informed decision. That’s why we start with a company scan to make sure your company information is accurate, up to date and there are no hidden liabilities to worry about.

If we find issues, we help you solve them.

Then the real work begins…

We get you survey ready and keep you survey ready, year round.

1. At Sign Up We conduct a due diligence agency scan, provide you with custom forms, and initiate monthly reporting activities.

2. Year 1 We set up all your compliance programs and processes to ensure you are survey ready, anytime.

3. Year 2+ We maintain the compliance programs and processes while conducting a full annual agency evaluation.

Don’t wait until it’s too late. Your business depends on it.

Working With Bad Vendors is the Worst

We know, we’ve been there before, too.

Smart Business Solutions began in response to the mediocre (and terrible) consulting companies. We know how it feels to not know the status of your enrollment application at the Health Department. Meanwhile, your consultant isn’t answering their phone after cashing your $8,000 check. It wasn’t OK then, and it’s not OK now.

We believe in honesty and transparency. In keeping our promises and taking responsibility for our actions. This is our promise to you: We will always do our best to be organized and communicative.

Since 2007, we’ve been helping customers achieve their goals